Privacy Policy — q7890 Online Gaming Pakistan

1. Who We Are

q7890 is an online gaming and sports betting platform serving users in Pakistan. The platform offers cricket betting, PSL markets, T20 and international cricket wagering, slots, live casino games, and more — all operated in Pakistani Rupees (PKR) with local payment methods including JazzCash, Easypaisa, Raast, and standard bank transfers.

When you register an account, make a deposit, place a bet, or use any feature of q7890, you are interacting with the platform covered by this Privacy Policy. This document applies equally to use via the website and the dedicated mobile app (available for both Android and iOS).

If you have any questions about this policy or want to know what data we hold about you, you can reach the q7890 support team via the contact details provided in section 12 below.

2. What We Collect

q7890 collects personal information in two ways: information you provide directly when registering or using the platform, and information collected automatically as part of normal platform operation.

Information You Provide

• Account registration: Full name, date of birth, email address or mobile number, and the password you set.
• Identity verification: When we need to verify your identity (as required for withdrawal processing or account security), we may request a copy of your CNIC, passport, or another government-issued document.
• Payment details: JazzCash or Easypaisa mobile wallet numbers, Raast IDs, bank account details, or card information provided when depositing or withdrawing in PKR.
• Support communications: Any messages, emails, or chat conversations you have with the q7890 support team.
• Responsible gaming preferences: Deposit limits, self-exclusion requests, and session time settings you configure in your account dashboard.

Information Collected Automatically

• IP address and approximate geographic location (used for security and fraud prevention).
• Device type, operating system, and browser or app version.
• Pages visited, features used, and time spent on the platform.
• Betting and gaming activity, including markets accessed, stakes placed, and game sessions.
• Session identifiers and cookies (see section 6 for full cookie details).

Data Type	Why We Collect It	Retention Period
Name & Date of Birth	Account creation & age verification	Duration of account + 5 years
Contact Details	Account access & support communications	Duration of account + 2 years
Payment Information	Processing PKR deposits & withdrawals	Duration of account + 7 years
Betting & Game History	Account records & dispute resolution	Duration of account + 5 years
Device & IP Data	Security, fraud detection & analytics	12 months rolling
Support Conversations	Quality assurance & dispute reference	3 years from last contact

3. How We Use Your Data

q7890 uses your personal information for specific, legitimate purposes directly connected to operating the platform and maintaining your account. We do not use your data for any purpose that is unrelated to your use of q7890.

• Account management: To create and maintain your player account, process login requests, and keep your profile up to date.
• Payment processing: To handle PKR deposits via JazzCash, Easypaisa, Raast, or bank transfer, and to process withdrawal requests to your verified payment method.
• Age and identity verification: To confirm that all registered players are 18 years of age or older, in line with our Terms and Conditions.
• Fraud prevention and security: To detect unusual login activity, identify potential account compromise, and prevent money laundering or other prohibited behaviour on the platform.
• Customer support: To respond to your queries, resolve disputes, and address complaints about your account or transactions.
• Platform improvement: To understand how players use the Game Lobby, sports betting section, and the mobile app so that we can improve performance and usability over time.
• Responsible gaming: To enforce the deposit limits, session reminders, and self-exclusion settings you configure in your account.
• Marketing communications: If you have opted in, we may send you promotional information about bonuses, PSL season offers, and new features. You can opt out of marketing messages at any time.

4. Payments & Transactions

All financial transactions on q7890 are processed in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank transfer, or a supported payment card, certain payment details are shared with the relevant payment processor to complete the transaction.

q7890 does not store your full payment card numbers or mobile wallet PINs on our servers. Payment processing is handled by third-party providers who operate under their own security and data handling standards. By using these payment methods, you also agree to the relevant provider's terms of service.

Transaction records — including deposit amounts, withdrawal requests, dates, and payment methods used — are retained as part of your account history. These records may be reviewed internally for fraud detection, dispute resolution, or account verification purposes.

If you believe there is an error in your transaction history, contact q7890 support with the relevant details. We will investigate and respond within the timeframe stated in our support guidelines.

5. Sharing Your Information

q7890 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is only shared in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, and banking partners receive the payment details necessary to complete your deposit or withdrawal.
• Identity verification services: Where required to verify your age or identity, we may share your submitted documents with a trusted verification service provider.
• Game providers: Game studios whose titles appear in our Game Lobby may receive limited gameplay data (such as session identifiers) as part of normal game operation. They do not receive your full personal profile.
• Technical service providers: Hosting providers, analytics platforms, and security tools that help us operate the platform may process data on our behalf under strict confidentiality obligations.
• Legal and regulatory requirements: We may disclose your information where we are required to do so under applicable law, or in response to a valid legal request from an authorised body.

6. Cookies and Tracking

q7890 uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how it is being used. Cookies are small text files placed on your device when you visit the site or use the app.

Types of Cookies We Use

• Essential cookies: These are required for the platform to function. They keep you logged in during your session, remember your language preferences, and ensure that the betting interface works correctly. These cannot be disabled without affecting your ability to use the platform.
• Analytics cookies: These help us understand which pages are visited most, how long users spend on different sections, and where technical issues arise. The data is aggregated and does not identify you personally.
• Security cookies: Used to detect suspicious login attempts and prevent fraudulent access to your account.
• Preference cookies: These remember settings you have configured, such as notification preferences or responsible gaming limits you have set.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using q7890, but some features may behave differently. The q7890 mobile app uses equivalent in-app tracking technologies for the same purposes described above.

7. Data Retention

q7890 retains your personal information for as long as your account is active and for a defined period after account closure, as set out in the table in section 2. The retention periods we apply are based on the type of data and the purpose for which it was collected.

Financial transaction records are kept for a minimum of seven years from the date of the transaction, in line with standard financial record-keeping practice. Betting and game history is retained for five years from the date of account closure.

If you request deletion of your account, q7890 will remove or anonymise your personal data from active systems within a reasonable timeframe, subject to any legal or operational obligations that require us to retain specific records. For example, we may be required to retain transaction data even after an account is closed.

Once data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked back to you personally.

8. Your Rights

As a user of q7890, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting the support team using the details in section 12.

9. Children and Minors

q7890 is strictly an adults-only platform. Registration and use of the platform is permitted only for individuals aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18.

During registration, users are required to confirm their date of birth. Where we have reason to believe that an account may belong to a person under 18, we will suspend the account and request age verification documents before allowing any further activity. Any account confirmed as belonging to a minor will be closed immediately and any funds held will be handled in line with our Terms and Conditions.

If you are a parent or guardian and believe that a minor in your care has registered on q7890, please contact our support team immediately so we can investigate and take appropriate action.

10. Security Measures

q7890 takes reasonable and appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These include:

• Encryption of data in transit using secure HTTPS connections across the website and mobile app.
• Encrypted storage for sensitive account and payment information.
• Access controls that restrict which internal team members can view personal account data, limited to those with a genuine operational need.
• Regular security reviews of platform infrastructure and third-party integrations.
• Automatic session timeouts after periods of inactivity to reduce the risk of unauthorised access on shared devices.

Despite these measures, no online platform can guarantee absolute security. You are also responsible for keeping your account credentials safe. Use a strong, unique password for your q7890 account and do not share your login details with anyone. If you suspect that your account has been accessed without your permission, contact our support team immediately.

11. Changes to This Policy

q7890 may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our data practices, or updates required to keep the policy current. When a meaningful change is made, we will update the "Last Updated" date at the top of this page.

For significant changes that affect how we use your personal data, we will make reasonable efforts to notify you — either via the email address on your account or through a notice on the platform when you next log in. We encourage you to review this policy periodically so you are always informed about how your information is handled.

Continued use of q7890 following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you disagree with any update, you may close your account and request deletion of your data in accordance with the rights described in section 8.

12. Contact Us

If you have any questions about this Privacy Policy, want to know what data q7890 holds about you, or wish to exercise any of your data rights, please get in touch with our support team. We aim to respond to all privacy-related enquiries within 5 business days.

You can reach us at the following contact address:

When contacting us about a data request, please include your registered account name and a brief description of your request so we can locate your records and respond efficiently. We may need to verify your identity before processing certain requests, particularly those involving access to or deletion of account data.